FAQ
Triumph Optical LLC.
Q) What does Triumph Optical LLC do?
A) Triumph Optical LLC is your one stop shop for all Optical needs. With over 20 years of service, we are consumer's favorite stop for all their optical products and accessories.
Q) Where is Triumph Optical LLC located?
A) Triumph Optical LLC is located at 5529 N. Figueroa St. Los Angeles, California, 90042
Q) Can I view the product that I plan to buy in person?
A) If you come into our store located at 5529 N Figueroa St. Los Angeles, California, 90042, we will be happy to show you the item you're interested in.
Shipping
Q) Where does Triumph Optical LLC ship to?
A) Triumph Optical LLC ships within the USA.
Q) How do I change the shipping method?
A) At Check out, you will have the two options of Economy Shipping and Standard Shipping. If you accidently chose the wrong shipping method, contact us and we will be happy to help.
Q) What do I do if my shipment arrives damaged or ruined?
A) Contact us within 30 days.
Q) What is EST delivery time?
A) Estimated delivery time for standard shipping method is 3 to 4 business days. Economy shipping method is 5 to 8 business days.
Q) Can I track my order?
A) Yes, you can track the progress of your order by visiting the Order Status Page on the website. You may also track the status of your order through the receipt sent to your email address.
Q) What payment methods are accepted?
A) All Credit Card/ Debit Cards work.
Orders & Payments.
Q) Do you accept refunds?
A) Yes, we have a 30-day refund service. If you are unhappy with your product within 30 days of shipment. Contact us and we will have you refunded for your product.
Q) Where's my refund?
A) Refunds should appear in account within 5 - 12 business days.
Q) How do I cancel or edit my order?
A) Make sure to contact us to cancel or edit an order.
Q) Who can I contact if I'm unhappy or have questions about my purchase?
A) Contact Triumph Optical LLC by Email: triumphopticalllc@gmail.com or Call us at 1-(800) 773-678